Returns & Exchanges
I want you to love your new book! If you are not satisfied with your purchase, I accept returns under the following conditions:
Return Window
Items must be postmarked for return within 7 - 10 days of the delivery date (as confirmed by tracking).
Condition
Books must be in their original, 'like-new' condition—unmarked, with no bent pages or broken spines.
Signed & Personalized Copies
Due to their unique nature, signed or personalized books are final sale and cannot be returned unless they arrive damaged.
Digital Products
All e-book and audiobook sales are final and non-refundable once the download link has been accessed.
Damaged or Incorrect Items
If your book arrives damaged or you receive the wrong title, please contact us at sales@texwhitford.com within 7 days of delivery with a photo of the issue. We will send a replacement at no additional cost to you.
Return Shipping
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.
Original Shipping
Initial shipping costs are non-refundable.
Processing
Once your return is received and inspected, I will process your refund to the original payment method within 7–10 business days.